[Solved] not working on mac osx 10.8.4 after sucessfull installation

Question

Helo, I try this product, but...
1. Installation successfull
2. Try run
3. In new project wizard, choose 14day trial, next
4. both choose trying, both ganareta same error - unexpectedly quit
----- list from problem report (first part)
Process: OrmDesigner2 [63624]
Path: /Applications/OrmDesigner2.app/Contents/MacOS/OrmDesigner2
Identifier: com.orm-designer.OrmDesigner2
Version: 1.0
Code Type: X86-64 (Native)
Parent Process: launchd [128]
User ID: 501

Date/Time: 2013-08-27 09:14:03.674 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10

Interval Since Last Report: 1451213 sec
Crashes Since Last Report: 7
Per-App Crashes Since Last Report: 4
Anonymous UUID: 8D4B4EAB-073B-B9B2-FC47-513FEC659512

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Assertion failed: (px != 0), function operator->, file ../../../SharedLibraries/boost/include/boost/smartptr/sharedptr.hpp, line 653.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8748d212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff857ddb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff85821dce abort + 143
3 libsystem_c.dylib 0x00007fff85822e2a __assert_rtn + 146
4 com.orm-designer.OrmDesigner2 0x00000001002ea3da Atomix::Licensing::CLicenseEngine::GetMaintenanceToDate() + 74
5 com.orm-designer.OrmDesigner2 0x000000010089aa56 CWizardLicenseActivation::GetInformationFromLicense() + 1078
6 com.orm-designer.OrmDesigner2 0x000000010089c632 CWizardLicenseActivation::onException(Atomix::exception&, QObject*, QEvent*) + 50
7 com.orm-designer.OrmDesigner2 0x000000010099a6a2 Atomix::CAtomixApplicationQtApp::notify(QObject*, QEvent*) + 2722
8 QtCore 0x0000000105435b2c QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
9 QtGui 0x00000001056c304d QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer&, bool) + 333
10 QtGui 0x0000000105672b35 QMacCocoaAutoReleasePool::~QMacCocoaAutoReleasePool() + 18901
11 com.apple.AppKit 0x00007fff8ed685d6 -[NSWindow sendEvent:] + 7053
12 QtGui 0x000000010565f6e7 QWidget::grabMouse(QCursor const&) + 3895
13 com.apple.AppKit 0x00007fff8ed64644 -[NSApplication sendEvent:] + 5761
14 QtGui 0x000000010566ccd4 QMacInputContext::reset() + 45540
15 com.apple.AppKit 0x00007fff8eecd6ba -[NSApplication _realDoModalLoop:peek:] + 582
16 com.apple.AppKit 0x00007fff8eecdd8e -[NSApplication runModalSession:] + 49
17 QtGui 0x000000010567791e QDesktopWidget::resizeEvent(QResizeEvent*) + 12638
18 QtCore 0x0000000105434a34 QEventLoop::processEvents(QFlags) + 68
19 QtCore 0x0000000105434de4 QEventLoop::exec(QFlags) + 324
20 QtGui 0x0000000105b65bd5 QDialog::exec() + 229
21 com.orm-designer.OrmDesigner2 0x00000001008af9be COrmdApplicationLicense::onMissingLicense() + 46
22 com.orm-designer.OrmDesigner2 0x00000001009a03dc Atomix::Licensing::CApplicationLicense::ValidateLicense() + 92
23 com.orm-designer.OrmDesigner2 0x0000000100707cf3 Logic::CApplicationOrmDesigner2::InitApplication() + 467
24 com.orm-designer.OrmDesigner2 0x00000001009930a5 Atomix::CApplication::ExecuteApplication(Atomix::CApplication*) + 485
25 com.orm-designer.OrmDesigner2 0x0000000100074548 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystemkernel.dylib 0x00007fff8748dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8577ddea _dispatchmgrinvoke + 883
2 libdispatch.dylib 0x00007fff8577d9ee _dispatchmgr_thread + 54

Thread 2:
0 libsystemkernel.dylib 0x00007fff8748b686 machmsgtrap + 10
1 libsystemkernel.dylib 0x00007fff8748ac42 machmsg + 70
2 com.orm-designer.OrmDesigner2 0x00000001001efe63 googlebreakpad::ExceptionHandler::WaitForMessage(void*) + 115
3 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8748d322 __select + 10
1 QtCore 0x0000000105466ad5 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 389
2 QtCore 0x000000010546adb3 QEventDispatcherUNIXPrivate::doSelect(QFlags, timeval*) + 435
3 QtCore 0x000000010546b282 QEventDispatcherUNIX::processEvents(QFlags) + 178
4 QtCore 0x0000000105434a34 QEventLoop::processEvents(QFlags) + 68
5 QtCore 0x0000000105434de4 QEventLoop::exec(QFlags) + 324
6 QtCore 0x000000010531d858 QThread::exec() + 312
7 QtCore 0x0000000105320f0a QThread::terminate() + 762
8 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8748d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff857e0fe9 _pthread_cond_wait + 869
2 QtCore 0x0000000105321390 QWaitCondition::wait(QMutex*, unsigned long) + 272
3 QtCore 0x0000000105312af2 QThreadPool::globalInstance() + 994
4 QtCore 0x0000000105320f0a QThread::terminate() + 762
5 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfd7c8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfd7f0 rsp: 0x00007fff5fbfd7c8
r8: 0x00007fff74ce7278 r9: 0x000000000000028d r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x0000000100b5a1e8 r13: 0x0000000100b978f5 r14: 0x00007fff74ce8180 r15: 0x0000000100b58dd8
rip: 0x00007fff8748d212 rfl: 0x0000000000000206 cr2: 0x00007fff74ce0ff0
Logical CPU: 0

Comments

Hi,

thank you for sharing your issue on our support forum. We're going to investigate it and let you know back.

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Can you please send a version nubmer you're trying to use? Is it a latest version 2.2.1.736 available on our site ?

Thanks for cooperation

Answer 1

Based on callstack you posted here we found and fixed this issue. Please download latest beta from here:

http://support.orm-designer.com/402/orm-designer2-beta

Please let me know if this fix helped.

Comments

Hello, I try use version what you specify in post - OrmDesigner2-2.2.2.744-MacOS-64bit
I remove previous version, and install this version.
Version generate same error, as previous (2nd screen, I try trial 7 days, and 14 days with registration too).
Subjective change is, that with registration I see in bottom right part of view waiting icon.

Process: OrmDesigner2 [64449]
Path: /Applications/OrmDesigner2.app/Contents/MacOS/OrmDesigner2
Identifier: com.orm-designer.OrmDesigner2
Version: 1.0
Code Type: X86-64 (Native)
Parent Process: launchd [128]
User ID: 501

Date/Time: 2013-08-27 11:58:48.544 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10

Interval Since Last Report: 1461097 sec
Crashes Since Last Report: 9
Per-App Crashes Since Last Report: 6
Anonymous UUID: 8D4B4EAB-073B-B9B2-FC47-513FEC659512

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Assertion failed: (px != 0), function operator->, file ../../../SharedLibraries/boost/include/boost/smartptr/sharedptr.hpp, line 653.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8748d212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff857ddb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff85821dce abort + 143
3 libsystem_c.dylib 0x00007fff85822e2a __assert_rtn + 146
4 com.orm-designer.OrmDesigner2 0x00000001006e6269 Logic::CApplicationOrmDesigner2::OnGlobalExceptionSkipped() + 73
5 com.orm-designer.OrmDesigner2 0x0000000100976c40 Atomix::CAtomixApplicationQtApp::notify(QObject*, QEvent*) + 592
6 QtCore 0x00000001053c9b2c QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
7 QtGui 0x000000010565704d QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer&, bool) + 333
8 QtGui 0x0000000105606b35 QMacCocoaAutoReleasePool::~QMacCocoaAutoReleasePool() + 18901
9 com.apple.AppKit 0x00007fff8ed685d6 -[NSWindow sendEvent:] + 7053
10 QtGui 0x00000001055f36e7 QWidget::grabMouse(QCursor const&) + 3895
11 com.apple.AppKit 0x00007fff8ed64644 -[NSApplication sendEvent:] + 5761
12 QtGui 0x0000000105600cd4 QMacInputContext::reset() + 45540
13 com.apple.AppKit 0x00007fff8eecd6ba -[NSApplication _realDoModalLoop:peek:] + 582
14 com.apple.AppKit 0x00007fff8eecdd8e -[NSApplication runModalSession:] + 49
15 QtGui 0x000000010560b91e QDesktopWidget::resizeEvent(QResizeEvent*) + 12638
16 QtCore 0x00000001053c8a34 QEventLoop::processEvents(QFlags) + 68
17 QtCore 0x00000001053c8de4 QEventLoop::exec(QFlags) + 324
18 QtGui 0x0000000105af9bd5 QDialog::exec() + 229
19 com.orm-designer.OrmDesigner2 0x000000010088bdee COrmdApplicationLicense::onMissingLicense() + 46
20 com.orm-designer.OrmDesigner2 0x000000010097d51c Atomix::Licensing::CApplicationLicense::ValidateLicense() + 92
21 com.orm-designer.OrmDesigner2 0x00000001006eb503 Logic::CApplicationOrmDesigner2::InitApplication() + 323
22 com.orm-designer.OrmDesigner2 0x00000001009711d8 Atomix::CApplication::ExecuteApplication(Atomix::CApplication*) + 488
23 com.orm-designer.OrmDesigner2 0x0000000100040478 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystemkernel.dylib 0x00007fff8748dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8577ddea _dispatchmgrinvoke + 883
2 libdispatch.dylib 0x00007fff8577d9ee _dispatchmgr_thread + 54

Thread 2:
0 libsystemkernel.dylib 0x00007fff8748b686 machmsgtrap + 10
1 libsystemkernel.dylib 0x00007fff8748ac42 machmsg + 70
2 com.orm-designer.OrmDesigner2 0x00000001001ce793 googlebreakpad::ExceptionHandler::WaitForMessage(void*) + 115
3 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8748d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff857def4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff857ded13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff857c91d1 start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8748d322 __select + 10
1 QtCore 0x00000001053faad5 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 389
2 QtCore 0x00000001053fedb3 QEventDispatcherUNIXPrivate::doSelect(QFlags, timeval*) + 435
3 QtCore 0x00000001053ff282 QEventDispatcherUNIX::processEvents(QFlags) + 178
4 QtCore 0x00000001053c8a34 QEventLoop::processEvents(QFlags) + 68
5 QtCore 0x00000001053c8de4 QEventLoop::exec(QFlags) + 324
6 QtCore 0x00000001052b1858 QThread::exec() + 312
7 QtCore 0x00000001052b4f0a QThread::terminate() + 762
8 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff8748d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff857e0fe9 _pthread_cond_wait + 869
2 QtCore 0x00000001052b5390 QWaitCondition::wait(QMutex*, unsigned long) + 272
3 QtCore 0x00000001052a6af2 QThreadPool::globalInstance() + 994
4 QtCore 0x00000001052b4f0a QThread::terminate() + 762
5 libsystem_c.dylib 0x00007fff857dc7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff857c91e1 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe3f8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe420 rsp: 0x00007fff5fbfe3f8
r8: 0x00007fff74ce7278 r9: 0x000000000000028d r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x0000000100b2aa90 r13: 0x0000000100be80af r14: 0x00007fff74ce8180 r15: 0x0000000100b29688
rip: 0x00007fff8748d212 rfl: 0x0000000000000206 cr2: 0x00007fff74ce0ff0
Logical CPU: 0

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So, I try latest beta version on windows 7 64bit ultimate, and I got same error (after next in 2nd screen (trial license) open crash report window.
I'm behind internet proxy and firewall, I can't send crashreport.
I try register license on existing account psimbera with [email protected]

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Problem solved in 2.2.2.745 version.